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Stopping Service

Stopping service through the City of Garden City must be made by the customer in writing.  City Codebook Section 90-36.

Requirements to turn off services are as follows:

  • Must have written authorization from account owner. 
  • Services can be turned off the same day with required information presented by 1:00 p.m.

To make your request online please complete the Discontinue Service Agreement.

If faxing or mailing, the following information is required:

  • Account Name
  • Service Address
  • Date of Disconnection
  • Mailing Address
  • Signature of account holder, or authorized persons as listed on Authorization Form previously completed and retained in our records.  Please note beside signature if other than account holder.

Contact Information:

  • City Administrative Center Service and Finance Office
    301 N. 8th St.
    PO Box 998
    Garden City, Kansas 67846
    Phone: 620-276-1100
    Fax: 620-276-1104


For landlords who wish to process a request to have utilities turned on/off, please complete and submit this form:  Landlord Work Order

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