Stopping Service

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Stopping service through the City of Garden City must be made by the customer in writing. City Codebook Section 90-36.

Requirements to Turn Off Services

  • Must have written authorization from the account owner.
  • Services can be turned off the same day with required information presented by 1:00 p.m.

To make your request online please complete the Discontinue Service Agreement.

If faxing or mailing, the following information is required:

  • Account Name
  • Service Address
  • Date of Disconnection
  • Mailing Address
  • Signature of the account holder, or authorized persons as listed on Authorization Form previously completed and retained in our records. Please note beside signature if other than account holder.

Contact Information

City Administrative Center Service and Finance Office
301 N. 8th St.
PO Box 998
Garden City, Kansas 67846
Phone: 620-276-1100
Fax: 620-276-1104


For landlords who wish to process a request to have utilities turned on/off, please complete and submit this form:

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